User Guide

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User Guide

FAQs

FAQs

Looking for answers to commonly asked questions? We're here to help!

Create a Meeting

🏙️ Why can’t I find a city?

Can I upload a list of attendees to my meeting?

Destinations

What is the baseline? Can it be changed?

📍Can I see what local events are happening in the destination?

🍹How are destinations suggested?

🏖️ How many destinations can I add to my meeting?

My Profile

🗓️ Can I change the date format?

🔆 Can I choose between Celsius or Fahrenheit?

📐 Can I choose between kilometers or miles?

💱 Can I change the currency?

How can I reset my password?

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Savings

💰How are savings calculated?

Collaboration

📩 How can I download my results?

✌️Can I share a meeting?

Sources

Where is the information coming from?

Booking

🛍️ Can I book travel on TROOP?

Can I book internal or external meeting rooms on TROOP?

Transport

Is it possible to choose multiple flights for attendees who are traveling from the same origin?

✈️ How are flights selected?

Does TROOP reflect my company-negotiated rates?

Accommodation

🛏️ What happens when I select a hotel?

Does TROOP reflect my company-negotiated rates?

🏨 Why can't I find a hotel?